Allen County Job & Family Services

Overview

Adult Protective Services (APS) works to help keep Allen County residents, who are over the age of 60, safe.

When calls are received by APS, caseworkers evaluate any risk to the safety and well-being of alleged victims. If they find that there is a risk, caseworkers work with families, social service agencies and other community resources to meet the person’s needs and to improve the situation.

Allen County’s 24-hour line for reporting elder abuse, neglect (by self or others) and exploitation of Allen County residents age 60 and older is (419) 999-0251. All calls are confidential.

What is Elder Abuse?

Elder abuse takes many forms. It includes abuse, neglect, self-neglect or exploitation.

IF YOU SUSPECT ELDER ABUSE OR NEGLECT, CALL our confidential HELP LINE AT (419) 999-0251.

Allen County Resources Available

To Download Services Overview Video Click Here

Resources

Abuse

PSYCHOLOGICAL ABUSE:

Deliberate conduct that causes mental anguish.
Psychological abuse dehumanizes or belittles the elder.
Often, psychological abuse takes the form of name calling, threats of physical harm or threats of nursing home placement.

PHYSICAL ABUSE:

Non-accidental conduct that causes bodily harm, like incorrect positioning, force feeding, restraining or giving medication without their knowledge.
Physical abuse includes hitting, scratching, cuts, bruises, broken bones, physical restraint.
Sexual abuse.

Neglect / Self-Neglect

Daily living needs are not met by the caretaker or the older adult.
Neglect can be intentional or unintentional.

- A caregiver unintentionally neglects, forgets or is physically unable to meet the needs of the elder.
- A caregiver deliberately withholds necessities such as food, medical treatment or personal care.
- Self-neglect occurs when older adults are unwilling or unable to care for themselves due to mental confusion or physical inability.

Exploitation

Theft or misuse of money, assets or other valuables.
Assets include cash, Social Security and retirement funds, real estate, jewelry, furniture or any other items of value.
Exploitation can be perpetrated by family members, caregivers, housekeepers, sales persons, telephone scams, etc.

How to report abuse

Many elderly adults are abused in their own homes or in relatives’ homes. If you suspect that an elderly person is at risk from a neglectful or overwhelmed caregiver, or being preyed upon financially, it’s important to speak up. Learn to recognize the warning signs of elder abuse, what the risk factors are, and what you can do to prevent and report the problem.

IF YOU SUSPECT ELDER ABUSE OR NEGLECT, CALL OUR CONFIDENTIAL HELP LINE AT 419-999-0251

What does Protective Services include?

Protective services may include, but are not limited to, case work services, medical care, mental health services, legal services, fiscal management, home health care, housing-related services, guardianship services, and placement services as well as the provision of such commodities as food, clothing and shelter.

Click to review or print our Adult Protective Services Resource Guide.

Contact Us

Please use the following information to contact us about adult protective services:

Phone: (419) 999 – 0251

Fax: (419) 999 – 0266

Email: allen-fraud@jfs.ohio.gov

Adult Protection