For our public assistance and supportive services clients, we encourage our clients to submit documentation to us either by mail, fax or email. All documents will process as normal and staff will mail a receipt to verify the Agency has received any submitted documentation or will contact our clients via phone if a phone interview needs scheduled, or if we have any questions. Any phone interviews previously scheduled will continue over the phone, unless noted otherwise. Many of our staff are currently working from home. When we are calling you, it may come up as blocked or private. If you are expecting a phone call from us, please answer your phone.
For additional details and important contact information to use during this health crisis, please click here.
Food Assistance helps families stretch their food budgets to buy healthy food. The program is designed to increase nutritional levels and safeguard the health and well-being of Allen County residents. Benefits are distributed on a “Ohio Direction Card” which can be used like a debit card at the grocery store.
Healthy people under 60 can also participate in Food Assistance Employment and Training (FAET) while receiving food assistance to help them gain work experience and move toward self-sufficiency.
Ultimately, food assistance helps families meet their basic needs while adults work toward financial stability. Food Assistance (formerly known as the food stamp program) is known nationally as the Supplemental Nutrition Assistance Program (SNAP).
Do I Qualify?
Eligibility for food assistance is complex – based on income guidelines and family size – but both families and individuals may be eligible to receive food assistance.
You may qualify for benefits if your household’s gross monthly income is at or under 130% of the federal poverty guidelines. Some households may qualify if they have incomes over the limit if someone in the household is elderly or disabled. To get a better idea of if you may qualify, use the USDA’s food assistance calculator or apply for food assistance.