Social Services

Employment Transportation

To apply for employment transportation, click here. Additional information for Employment Transportation and eligibility requirements can be found in the Prevention, Retention and Contingency Funds section of this page.

Non-Emergency Transportation (NET)

Non-Emergency Transportation (NET) is a statewide program administered by Allen County Job and Family Services for Medicaid eligible customers. NET provides transportation to and from Medicaid providers. Transportation authorization may be in the form of bus passes, cab or van services, or mileage reimbursement. Must complete a Medical Transportation Application in order to be eligible.

Links for NET services:

Client Rights and Responsibilities

Medical Provider Verification Form

NET Application

NET Customer Request Form

CONTACT US

Please contact 419-999-0224 for additional information.

The Prevention, Retention, Contingency (PRC) program helps families residing in Allen County overcome immediate employment-related barriers. The goal is to help families achieve or maintain self-sufficiency. Ultimately, the program lessens the need for ongoing public assistance, by ensuring that the adults of the families stay employed.  Services are provided to prevent families from reliance on Ohio Works First cash assistance. PRC services are also provided to help people retain employment. Contingency services are provided to meet a presenting need which, if not satisfied, threatens the safety, health or well being of one or more minor members of the family.

View Services here.

The PRC program is not a cash payment and is not on-going support. Click here to learn more about cash assistance.

Do I Qualify?

Eligibility for PRC is dependent on the applicant’s demonstration and verification of the need for financial assistance and/or services. The applicant must be a U.S. citizen or a “qualified alien”, an Allen County resident and be part of an Assistance Group which:

• Includes a minor child who resides with a parent, caretaker, relative, legal guardian, or legal custodian (as defined in ORC 5107*) or
• A pregnant individual with no other children (a single pregnant woman, with no other individuals in the assistance group will be considered a AG of two) or
• A non-custodial parent who lives in Allen county and whose child resides in Ohio is eligible for PRC services as long as they remain active in at least one of the following programs and all other eligibility criteria are met:
  • OhioMeansJobs – Allen County programs,
  • Seekwork Services or
  • Big Brother/Big Sister Mentor Program
• An eligible family may also consist of a minor child residing with a parent, caretaker relative, legal guardian or legal custodian as approved by Allen County Children Services (who may or may not be related to the minor child) who may significantly enhance the family’s ability to achieve economic self-sufficiency.
  • Note: A child may be considered in the home if temporarily absent from the home and the absence meets the requirements of OAC 5101:1-3-04 as verified by Allen County Children Services including:
    • The AG member has been absent for no longer than 45 consecutive days;
    • Location of the absent individual is known;
    • There is a definite plan for the return of the absent individual to the home; and
    • The absent individual shared the home with the AG prior to the onset of the absence.
• For purposes of eligibility for a placement payment only, a child placed through Allen County Children Services, to a family in another county will be considered an Allen County family.

*“Minor child” means either of the following: An individual who has not attained age 18; or an individual who has not attained age 19 and is a full-time student in a secondary school or in the equivalent level of vocational or technical training.

What are the income limits? 

For Prevention and Retention Services, the Assistance Group must have a combined gross monthly income at or below 200% of the Federal Poverty Guidelines (FPG) updated annually. Children Services Programs and Healthy Start/Healthy Families eligibility will be at or below 200% FPG. For Contingency Services, the income will be based on all household members excluding the income of minors in secondary school and must be at or below 200% of the FPG. Click here to view the most recent FPG chart. 

How do I apply? 

1. For services other than transportation, click here to complete or print an application and/or apply in person at Allen County Job and Family Services – Social Services Unit.  
2. Please also click here to complete the Self Attestation Form.

What type of assistance is available? 

County Prevention, Retention and Contingency Plans can be found HERE.

Funding and programs change, so please contact us at (419) 228-2621 for current information. 
Contact us if you have questions about your eligibility.

Child Care for Parents

Allen County Job and Family Services publicly funded child care partially covers the cost of child care for eligible low to moderate income families.

Caretakers (parents) can choose from nearly 1,500 providers and centers to find one that meets their specific needs. Providers are required to meet health, safety and training standards, ensuring parents and caregivers have access to safe, quality child care while they are in work or school. Ultimately, Child Care helps ensure children are safe while parents work toward financial stability.

Learn More

Child Care for Providers

Allen County Job and Family Services publicly funded child care covers part of the cost of child care for eligible low and moderate-income families. In order for a provider to care for children of families receiving publicly funded child care, the provider must be licensed by the state or county.

Learn More

If you disagree with any action on your case or if you believe ACJFS has not taken an action it should have, you may request a hearing by phoning the ODJFS Consumer Access Line at 1-866-635-3748 or by emailing your request to BSH@jfs.ohio.gov or contact Allen County directly at (419) 228-2621 or Allen_CDJFS_Hearings@jfs.ohio.gov.

To find out more about state hearings, please review the state hearing section of the ODJFS Program Enrollment and Benefit Information document.

The Bureau of State Hearings is excited to announce that the redesigned SHARE (State Hearings Access to Records Electronically) Portal has been deployed this week.  The SHARE Portal allows appellant’s to directly access their state hearing information electronically.  The login and password for the SHARE site is the same as the login and password for the Ohio Benefits Self-Service Portal.  The Portal will provide access for appellants and authorized representatives to: review state hearing records, request a hearing, upload a document, request a reschedule,  or withdraw a hearing.   The website is https://hearings.jfs.ohio.gov/SHARE/.  Please check out the website when  you have the opportunity.  New language regarding the SHARE Portal is scheduled to be added to the Ohio Benefits Notices as of the release of 3.5.1 on October 14.  With this change, we are hoping to increase use of the SHARE portal as the primary way for appellants to request and manage their state hearing information.

This video, which is also included on the Portal, explains how appellants can use the SHARE Portal:  https://youtu.be/IqmbYL-4aF4.

If you are applying, re-applying or moving, complete a Voter Registration form by clicking here. Please read instructions carefully. For further information, you may consult the Secretary of State’s website at: www.OhioSecretaryofState.gov or call (877) 767-6446.

Please use the following information to contact us about social services, child care, PRC or transportation services:

Phone: (419) 999 – 0224

Email: allen_social_services@jfs.ohio.gov

STEPS 

Please use the following information to contact us about STEPS:

Phone: (419) 999-0227

Fax: (419) 228-0420

Email: allen-workactivities@jfs.ohio.gov