IMPORTANT UPDATE: Effective March 28, 2025, the Ohio Benefits Self-Service Portal will require an OH|ID log in. Please click
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How to Apply

If you have already applied, check your status here

Applying for food, cash and medical assistance through Allen County is a several step process. Please read the following information carefully to ensure your application is processed as quickly as possible. Please note it may take up to 30 days to complete your application. We complete cases in the order that they are received and when all verification documents have been received.

NEW! Benefits.ohio.gov now offers a Frequently Asked Questions Virtual Assistant on the Ohio Benefits Program site. The Virtual Benefits Assistant can answer general Ohio Benefits Program related questions on topics including Medicaid, Food, Cash, Child Care, State Hearings and More! The Virtual Assistant is designed to provide information, resources and guidance relating to benefits and self-service portal account “how-to’s”.

1
Check Your Status
IF YOU HAVE ALREADY APPLIED

If you have already applied, check your status here

IF YOU HAVEN’T APPLIED

If you haven’t already applied online, proceed to step 2.

2
Submit an Application

APPLY ONLINE

Click apply online above to be directed to the ODJFS Online Benefit Application Self-Service Portal. Select “Apply Now.” After completing the application, continue with steps 2 through 5. To help assist you through the process, tutorial videos are linked below:

ELIGIBILITY SELF ASSESSMENT

HOW TO CREATE AN ACCOUNT IN THE SELF-SERVICE PORTAL

HOW TO APPLY FOR BENEFITS IN THE SELF SERVICE PORTAL

CLICK HERE TO PRINT AN APPLICATION FOR FOOD/CASH

CLICK HERE TO PRINT AN APPLIACATION FOR MEDICAID/LTC

Benefits.ohio.gov now offers a Frequently Asked Questions Virtual Assistant on the Ohio Benefits Program site. The Virtual Benefits Assistant can answer general Ohio Benefits Program related questions on topics including Medicaid, Food, Cash, Child Care, State Hearings and More! The Virtual Assistant is designed to provide information, resources and guidance relating to benefits and self-service portal account “how-to’s”.

Additional OhioBenefits How To’s:
Full Guide – OHID Account and MFA Enrollment Details/Guides
OhioBenefits OHID Account Creation
OhioBenefits MFA Enrollment

Return applications through:

EMAIL
FAX
Fax your signed application to (419) 227-2448
DELIVER IN PERSON
Signed applications can be dropped off at:
951 Commerce Pkwy., Lima, OH 45804
*DROP BOX LOCATED AT OUR FRONT ENTRANCE DOORS*
MAIL
Signed applications can also be mailed to:
951 Commerce Pkwy., Lima, OH 45804

NOTE

In some cases, you may want to apply to receive Medicaid without applying for cash or food assistance. By visiting www.benefits.ohio.gov, you can apply for Medicaid only, without applying for cash or food assistance at the same time. To apply through the site, click “Check your eligibility” and follow the prompts.

3
Gather Verification Documents

As part of the application, you will need to submit a number of verification documents. The specific documents accepted are listed in the application, but in general we will need to verify:

  • Who is in the household
  • All household income, and
  • Basic information such as identity, Social Security Number(s) and Birth Verification(s)

To view the list of required documents needed, click here. Please write your name and case number or social security number on all verification documents.

To upload documents using the Ohio Benefits Self Service Portal, view tutorial video HERE.

4
The Interview

Once you have submitted your application, you will receive a letter in the mail providing you with a date and time a case worker will call you to complete a telephone interview.  You can call to request a face-to-face interview, if desired.  The interview will generally be within one week of the submission of your application*.

  • Interviews generally take about 30 to 45 minutes.
  • During the interview, your caseworker will be able to answer any questions you may have about the application process.

* Please note: Applications for waiver Medicaid and for those in nursing homes are scheduled separately and will not necessarily fall into these timeframes. Certain other Medicaid applications for benefits may be completed without an actual interview. If yours fits the criteria, you will be notified accordingly. If we have any questions, we will reach out via phone or mail. 

5
Return Any Additional Verification Documents

At the end of your telephone interview, your caseworker will inform you of any additional verifications needed to complete your case. The sooner you return the verification’s, the sooner your case can be completed.

Return those verification documents to us with your name and case number or social security number on ALL documents.

Return applications through:

EMAIL
FAX
Fax your signed application to (419) 227-2448
DELIVER IN PERSON
Signed applications can be dropped off at:
951 Commerce Pkwy., Lima, OH 45804
*DROP BOX LOCATED AT OUR FRONT ENTRANCE DOORS*
MAIL
Signed applications can also be mailed to:
951 Commerce Pkwy., Lima, OH 45804
*Please note: Applications for waiver Medicaid and for those in nursing homes are scheduled separately and will not necessarily fall into these timeframes. Certain other Medicaid applications for benefits may be completed without an actual interview. If yours fits the criteria, you will be notified accordingly. If we have any questions, we will reach out via phone or mail.
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